Here’s what our clients say…

  • Caasi and Susan are my first call for my most important initiatives. They step up, embrace the unknown, and always deliver results above expectations. I have worked and partnered with Susan for over 15 years across multiple global organizations. I gravitated to partnering with Susan whenever we wanted to accomplish something that hadn’t been done before, or we needed a fresh approach.

    Eric Fink, Chief Operating Officer
    ABio-X

  • I’ve had the privilege of working with Susan and the Caasi team over the past six years, most recently in my role as the CHRO for Global Blood Therapeutics. I’ve always been impressed, as were my peers on the GBT senior leadership team, by their ability to think beyond traditional processes and practices, coupling this with well-articulated execution.

    Carrie Krehlik, CHRO (Former)
    Global Blood Therapeutics (Now Pfizer)

Case studies

  • Performance and Development Strategy for a Growing West-Coast Biotech

    A US-based biotech company needed to level up its performance and development approach as it grew exponentially and commercialized.

    We worked with the client to evolve their performance and development philosophy using a co-creation and evidence-based approach with a range of internal stakeholders.

    The organization’s approach now focuses on empowerment, accountability and manager-led coaching and is a major pillar of its overall employee experience.

  • Developing Adaptive Leadership at a Global Pharma

    A fast-growing biotech in the rare disease space wanted to develop a culture of adaptive leadership to support its rapid growth, but needed a partner to make the cultural and business impact needed.

    We created a high concept, extended leadership forum for 40 people held in person and online with several sprints of concentrated group activity - designed to drive the next 10 years of the company’s growth through dialogue, mindset change, and tackling enterprise- level challenges and opportunities.

    The Forum helped the extended leadership coalesce as a team and move the organization forwards to its next stage of success.

  • Developing Values and Behaviors at a Non-Profit Leader

    A rare disease-focused UK charity wanted to refresh its values and behaviors following a brand redesign.

    We used a design-thinking and co-creation approach to carry out extensive qualitative insight, develop evolved values and behaviors and designed the cultural changes required.

    The co-creation meant that embedding felt natural and the charity’s people felt immediately connected to the refreshed values.

    We continue to expand our work with this organization, currently facilitating board level work around diversity, equity and inclusion to inform both the charity’s work with external community and for internal policy and culture.